Front of House, Senior Associate

The Front of House, Senior Associate position is responsible for overseeing all public areas of the theater during a performance or event and ensuring the experience of each patron is enjoyable and safe. The Front of House, Senior Associate position reports to the Audience Services Manager. Shifts are scheduled as needed and based on availability (approximately 10 hours/week). This position prefers demonstrable knowledge and skill in several areas including (1) high-level and personable customer service; (2) familiarity with ticketing including digital through Patron Manager; (3) experience with ushering and front-of-house event management; and (4) familiarity with contemporary dance and performing arts and audiences.